Privacy & Cookie Policy

Last updated: 28 October 2026

1. Our Privacy Commitment

At Couponely (accessible from couponely.com), protecting your personal privacy is fundamental to how we build our products. We are committed to operating with complete transparency regarding what data we collect, why we need it, and how storage technologies operate across our platform.

Couponely does not sell, rent, or trade your personal data to third parties for commercial profit.

2. Cookie & Storage Technologies Disclosure

We do not treat every cookie as automatically exempt from data protection standards. Below is an exhaustive audit of all storage technologies currently utilized by Couponely, along with their classification and exact operational purpose:

Technology / KeyCategoryLifespanPurpose & Description
accessTokenStrictly Necessary15 minutesHTTP-only, Secure JSON Web Token required to verify authenticated user sessions and safeguard API interactions.
refreshTokenStrictly Necessary7 daysHTTP-only cryptographically signed token enabling secure session refresh without repeatedly prompting credentials.
userStrictly NecessarySessionSerialized client-side profile cache (display name, email, avatar) to render navigation bars without blocking network requests.
country-preferenceFunctional1 yearStores your selected country store (e.g., India, US, UK) so deals and currency remain relevant during global navigation.
couponely_cookie_consentFunctional1 year (localStorage)Persists your explicit privacy preferences and custom toggle settings configured through our Cookie Settings dialog.

3. Non-Essential Analytics & Advertising Trackers

Current Status: Zero Third-Party Advertising or Behavioral Trackers Loaded

Couponely does not currently deploy Google Analytics, Meta (Facebook) Pixel, behavioral retargeting scripts, or cross-site tracking beacons. Because no non-essential tracking is loaded during normal site usage, we do not interrupt your browsing experience with blocking cookie consent walls on page load.

Our Future Commitment:

If non-essential statistical analytics, advertising pixels, or retargeting technologies are introduced in the future, our consent management architecture requires an explicit, granular opt-in/opt-out choice from you before any such script is activated on your browser.

4. Outbound Affiliate Links & Merchant Stores

Couponely operates as a savings platform that curates promo codes and discounts. When you click on buttons such as "Show Coupon" or "Get Deal", you are redirected to third-party retail merchant websites (such as Amazon, Nike, or partner networks).

These external merchant websites and affiliate network partners (such as CJ, Impact, or ShareASale) operate independently under their own privacy and cookie policies. They may place affiliate attribution cookies on their respective domains to record that your visit originated from Couponely. We encourage you to review the privacy policies of any third-party websites you visit.

5. Managing Your Storage Preferences

You maintain complete control over how cookies and local storage are utilized on your device:

  • On-Site Privacy Settings: You can open and adjust your preferences anytime via the "Cookie Settings" link located in the footer of any Couponely page.
  • Browser Controls: Most web browsers allow you to block or delete cookies via your browser settings. Note that disabling strictly necessary cookies will prevent you from signing in or maintaining an active account session.
  • Account Deletion: Registered users can request complete deletion of their account credentials and associated data by contacting our support team.

6. Who Is Responsible for Your Data

Couponely (couponely.com) is responsible for your personal data on this site. If you have a privacy question, or you want to use any of the rights listed below, email [email protected] or use our Contact Page. We will reply within one month of receiving your request.

7. What We Collect and Why

We collect only what the site needs to work. Account details you give us when you sign up, such as your name, email address, and avatar, are used to run your account and show you signed-in features. If you write to us or subscribe to our newsletter, we use your email address and message only to reply or to send what you asked for. Technical data, such as your chosen country store and the strictly necessary session storage listed in the table above, is used to keep you signed in, show deals for your country, and keep the site secure. We do not collect payment details on this site: purchases happen on the merchant's own website, under that merchant's privacy policy.

8. Lawful Bases (UK GDPR)

For visitors in the UK and the European Union, we process your data only on one of these legal grounds. We run your account and provide the service because it is needed to perform our contract with you. We send newsletters and any future non-essential cookies only with your consent, which you can withdraw at any time. We keep the site secure, prevent fraud, and improve our deals because we have a legitimate interest in running a safe service, and we have balanced that against your privacy. We also process data where the law requires us to.

9. Your Rights

You have the right to ask us for a copy of your personal data, to correct it, to delete it, to restrict how we use it, to receive it in a portable format, and to object to our use of it. You can also withdraw any consent you have given at any time, without affecting anything we already did with that consent. To use any of these rights, email [email protected] or use our Contact Page, and we will reply within one month. If you are in the UK and you are unhappy with our reply, you can complain to the UK Information Commissioner's Office at ico.org.uk.

10. International Transfers

Couponely is an international site, so your data may be processed outside the United Kingdom and the European Economic Area, including in the United States, by our hosting providers and by the affiliate networks that credit referrals from this site. Where data leaves the UK or the EEA, we rely on an adequacy decision or on standard contractual clauses to protect it. You can ask us for a copy of the safeguards we use by emailing [email protected].

11. How Long We Keep Your Data

We keep your account data while your account is active, and we delete it when you ask us to close your account. We keep newsletter data until you unsubscribe. Cookie lifespans are listed in the table above. Security logs are kept only for as long as needed to keep the site safe, and then deleted.

12. Children

Couponely is not aimed at children. We do not knowingly collect personal data from children under 13, or from children under 16 in the UK and the EU, and we do not knowingly sell or share any child's data. If you believe a child has given us personal data, contact us at [email protected] and we will delete it.

13. US State Privacy Rights

If you live in California, Virginia, Colorado, Connecticut, Texas, or another US state with a similar privacy law, you have the right to know what personal data we hold about you, to receive a copy of it, to correct it, to delete it, and to opt out of the sale or sharing of your personal data and of targeted advertising. We will not discriminate against you for using these rights. Some states also give you the right to appeal if we refuse a request, and to contact your state attorney general if the appeal does not resolve it. To make a request, email [email protected] or use our Contact Page. Because Couponely operates only online, email is a sufficient request method. We will verify your request to protect your account, and we will reply within the time your state law requires.

14. Do Not Sell or Share

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. The affiliate cookies described in section 4 only record that you arrived from Couponely so a purchase can be credited; they are not used to build an advertising profile about you. If that ever changes, we will add a "Do Not Sell or Share My Personal Information" link in the footer of every page. We do not collect sensitive personal information such as precise location, health information, or financial account details.

15. Changes to This Policy

We may update this policy from time to time. We will post the new version on this page and change the date shown at the top of the page. If a change affects your rights in an important way, we will highlight it on the site before it takes effect.

Questions & Contact Information

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy, please reach out via our Contact Page or email our privacy officer directly at [email protected].

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